Privacy Policy

Effective Date: 01-08-25
Humble Deliveries LLC

What Information We Collect

• Information Provided by You
• – Contact Details: Name, email address, phone number, billing/shipping address.
• – Order & Delivery Instructions: Package descriptions, signature requirements, recipient info.
• – Payment Information: Billing details shared via secure payment processors (we do not store credit card info).
• Information Collected Automatically
• – Technical Data: IP address, device type, browser type, pages visited, and actions taken on our site.
• – Usage Data: Time and date of access, referring URL, clickstream activity.
• Cookies and Tracking
• – We use cookies and similar technologies to improve functionality and analytics. You can manage cookies via your browser settings.

Why We Collect Data

• – To process orders and schedule deliveries.
• – To communicate with you regarding service requests, delivery status, or billing.
• – To respond to your inquiries or claims.
• – To analyze and improve our services and Website performance.
• – To comply with legal or regulatory obligations (e.g., HIPAA requirements when handling PHI).

How We Use Your Information

• – Used internally to fulfill courier services, verify instructions, and resolve issues or claims.
• – Used for analytics, performance tuning, and fraud prevention.
• – Used for billing, notifications, and service support communication.
• – We will not sell your personal information to third parties.

Sharing Information with Third Parties

• – Service Providers: Authorized vendors assisting with billing, support, secure shipping, or analytics.
• – Legal Requirements: If required by law, subpoenas, or legal process.
• – Business Transfers: In case of acquisition, merger, or asset sale (with prior notice).

HIPAA & PHI (Protected Health Information)

• – PHI collected and processed only to fulfill services.
• – HIPAA compliance is maintained, including encryption of ePHI and secure protocols.
• – PHI shared only with authorized personnel involved in the delivery.
• – Clients must disclose special HIPAA requirements before service.

Data Security

• – We implement administrative, technical, and physical safeguards including encryption and secure access controls.

Data Retention

• – Data is retained only as long as necessary to fulfill services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

• – Access, correct, update, or delete your personal information.
• – Restrict or object to certain data processing.
• – Withdraw consent if processing is based on consent.
• – Contact: billing@humbledeliveries.com

Children Under 13

• – We do not knowingly collect information from children under 13.
• – If discovered, such data will be deleted.

Policy Changes

• – We may update this policy. Changes will be posted with a new effective date.
• – Continued use after updates constitutes acceptance.

Contact Us

• Email: billing@humbledeliveries.com
• Phone: +1 (407) 723‑7774
• Address: 830 John Young Parkway, Kissimmee, FL 34741